Multi-Factor Authentication (MFA)

 

Multi-Factor Authentication (MFA) provides enterprise an additional layer of security for user log ins, as it requires the user logging in to provide an additional verification method. When enabled, users will be required to enter a One Time Passcode that they receive via Text or Email into an Authentication Required form after entering their User ID and Password.

 

Before contacting HST Support, please read through this section in its entirety and make sure the center has formulated a plan for rolling out MFA.

 

MFA Before You Begin

Configuring MFA

Logging In with MFA

Resetting Locked Accounts

Updating Linked Employees/Physicians

MFA Report and Utility Options

MFA Troubleshooting

MFA Rules